Common Reasons Packages Don't Appear

Packages not appearing, time slots not showing - these are the most common causes

1. Duration is Longer Than Time Allotted

If you have your calendar times are from 12:00-2:00pm. but your package duration is 3 hours, that 3 hour package will not appear in that 2 hour time slot. Make sure your packages can fit in the times you allot.

2. Package is Inactive

Make sure your package is set to active.

3. Resources not Linked

If your package is based on resources, make sure your package is linked to the resources and that those resources are created.

4. Date not Configured Correctly

Make sure that your calendar settings are configured correctly. If you are looking for the package during a date that it is not set in, it will not appear.

 

5. Parent Schedule Linked Incorrectly

Make sure your package is linked to the correct parent schedule. View this article here for more information on parent schedules.