Creating a schedule is a critical step in setting up your reservation page. The schedule builder allows you to set hours, pricing, lane availability, and mark certain hours/days as 21 years or older.
The schedule builder also allows you to set multiple schedules so that holidays and venue closures are accounted for.
This article will explain how you can:
Create a Schedule
To create a schedule:
Venues -> General -> Add Schedule
This will open up the schedule builder
Name
Start by giving your schedule a name. If this is your general schedule you can name it something like “Main Schedule"
Priority
Assign a Priority to your schedule Schedules with a higher priority take precedence over schedules with lower priority. The range goes up to 100. We Recommend setting
your main schedule to priority 10
Schedule Date
By default, the current date will populate in the start date field. You can change this if you want your schedule to start at a later date. The end date is an expiration date for your schedule.
Assign Days
To set hours for a specific day click the switch on the right of the day.
- Time: Use the time selector to assign a start and end time for each day that you are open. For example 10:00 AM (start time) - 11:00 PM (end time).
- Rate: This is the price guests will pay when making a reservation on this day and time. If you charge per person then enter the per-person price. If you charge per lane, enter the lane price. If you have not yet set up your pricing model you can do that in global settings.
- Available: Enter how many lanes are available for online reservations at this time.
- Staff Capacity: This limits the number of reservations allowed to check-in at a given time slot. If you have 8 lanes available at 10:00 AM and your staff capacity is set to 4, then only 4 guests will be able to reserve at 10:00 AM.
- 21+: If your venue is 21 years or older at any given time you can check the 21+ box and guests will have to agree to 21+ terms and conditions when making a reservation.
Note: If you want to charge different prices or change lane availabilty at different parts of the day you can do this by splitting your daily hours into multiple blocks. In the example below the price from 12:00pm - 5:00pm is $30.00 and after 5:00 the price is $40.00 per lane
Once you’ve successfully added all the days to your schedule click Save Changes to push the schedule live.
To edit, delete or clone a schedule click the 3 dots and select your action.
Close or Modify Hours for a Single Day
If you need to close, update your hours, or change availability for a specific day you are able to do that by creating a new schedule.
Start by copying the main schedule by clicking the 3 dots then click Clone
Give the new schedule a descriptive name. For example Jan 20 Venue Buyout.
Change the start and end date for the new schedule. In this instance, since you are modifying hours for a single day, the start and end times should be the same.
Mark the new schedule as a higher priority than the original one you copied (11 is higher than 10).
Navigate to the day of the week you would like to update. In this example, we are updating Jan 20th which is a Thursday. Modify the times and availability only for that day. Click Save
On the right side click on "View Calendar" and go to the date you modified to check if the calendar looks correct
After the end date of this schedule expires, your schedule will revert back to your Main Schedule.
Create a Holiday Schedule
If your venue is modifying hours for more than one day you can follow the same steps as closing for a single day, except instead of starting and ending the schedule on the same day, you should enter the date range that the new schedule applies to. Say for example you have modified hours around Christmas and New Year, you can specify a full date range (i.e Dec 23 - January 2)