Manually sync reservations to Steltronic

Manually sync your events and reservations to your Steltronic system.

From time to time you may receive an error notification email saying that a specific reservation failed to sync to Steltronic. The error email you receive will say the reason and reservation number for the failed integration  (highlighted in green below).

When this happens you will have the ability to login to your Admin Dashboard and manually resend the reservation to your Steltronic Account.

In your admin dashboard go to Reservations and find the specific reservation that failed.

Click into the specific reservation then click the blue “More Actions” button.

Select Manual Sync → Steltronic → Click Sync

After about 30 seconds refresh your page, go back to the reservation page and check the “Timeline” on the bottom right.



If the sync is successful you will see the "succeeded" status timestamp appear in your Timeline. 

If the integration fails again you will receive another error email with the reason.