Rex

What guests see in the confirmation email

Every completed booking triggers an automatic confirmation email to the guest's email address.

What the confirmation email includes

β€’ Venue name and address
β€’ Package name and description
β€’ Date and time of the reservation
β€’ Number of guests
β€’ Resources assigned (lanes, bays)
β€’ Total charged and payment breakdown
β€’ Add-ons ordered
β€’ Cancellation policy
β€’ Manage Reservation link (to modify or cancel)
β€’ Add to Calendar button (if enabled)
β€’ Waiver signing link (if required)

Updated May 12, 2026

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