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Host App & Operations

Tour of the Host App — the tool your front-of-house team uses to view reservations, check in guests, take walk-ins, manage payments, and block time.

Use the block feature in the Host App to prevent reservations on holidays or close early for specific dates.

Find a reservation on the Check-in page and mark guests as arrived.

Set your default page, venue, resource category, and calendar zoom level in the host app.

Locate guest waiver submissions and open signed copies — from the Waivers page or from an individual reservation.

How guests sign a digital waiver via a shared link before their visit.

Find a guest by name, phone, or email and review their contact info, booking history, and waiver status.

View reservation details and take actions like refund, cancel, or resend a confirmation email.

Understand the calendar view and toolbar controls on the host app home screen.

Create pre-written messages your hosts can send to guests in one tap, configured per venue in the Host settings.

Monitor and update the status of every lane, bay, or court from a single live floor map.

Find, filter, sort, and export reservations from the main reservations list, and open any reservation's details.