General & Venue Set Up
Create your first venue
Add a venue in Rex — from scratch or by cloning an existing one — fill in its details, configure its settings, and connect a payment processor so it can take bookings.
Configure international settings (Outside the USA)
Adjust time zones, currency, phone number formats, and the 24-hour clock (military time) to match your venue's location outside the USA.
Configure venue general settings
Everything on a venue's General tab — identity and location, operational settings, taxes, links, photos, feedback surveys, venue controls, payment, and integrations.
Customize your reservation page
Add sidebar link cards and streamline checkout — plus where to manage photos, category tabs, booking page copy, FAQs, and the inquiry and custom pages.
Disable certain resources at certain times of day
Use blocks in the Host App to automatically close specific resources on recurring days and times.
Edit your venue's booking page text, FAQs, and emails
Edit the guest-facing copy on a venue's booking page, inquiry form, custom page, FAQ, checkout notes, and reservation emails from the Language tab.
Enable and use early check-in
Let hosts move a reservation's start time earlier when guests arrive ahead of schedule — with lane availability checked automatically.
Group resources for side-by-side bookings
Assign Group IDs to resources, then pick a Resource Assignment rule so a single booking keeps adjacent lanes, tables, or rooms together.
Image sizes and formats
The recommended size and format for each image you add to your Rex booking page.
Resources explained — how Rex tracks physical assets and prevents overbooking
Understand what resources are, why they matter, and how to create and manage them to prevent overbooking.
Set a venue to Coming Soon mode
Hide a venue from the booking page's location pickers while you set it up — and preview it with a direct link before launch.
Set per-resource schedules and booking rules
Give a resource its own schedule and booking rules — its open hours, plus how far ahead and how close to the start time guests can book it — instead of following the package.
Set up a custom URL for your reservation page
Point your reservation page to a custom subdomain instead of the default Rex URL by adding a CNAME record with your domain provider.
Set up categories
Create categories, assign them to packages and memberships, and let guests filter by them on the booking page.
Set up email notifications
Understand every email Rex sends to guests and your team, choose who receives them, switch on optional reminders and follow-ups, and customize their wording.
Set up the inquiry and custom pages
Add an event-inquiry contact form and a custom embedded page to your booking page's side panel, both from the venue's Language tab.
Set venue taxes and fees
Define your venue's sales tax and additional percentage or flat taxes, then choose which ones each package charges.
Staff capacity: limit how many reservations start at the same time
Staff capacity limits how many reservations can start at the same time for a package. Enable it per schedule and set a cap on each time slot.
Understanding what customers see when they book
What your guests see when they book — location and package selection, the sidebar, the booking flow, the confirmation email, party/event inquiries, and managing a reservation after booking.