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Troubleshooting
Can't log in — account access issues
Common reasons packages don't appear
Diagnose and fix the most common causes when packages or time slots are not showing on your reservation page.
Guest didn't receive a confirmation email
Integration not syncing — how to diagnose
Steps to diagnose and fix when a connected integration stops syncing.
Payment failed — what to do
Payment failed — what to tell your guest
How to help a guest when their payment fails during booking.