View, modify, and cancel reservations from your account
View upcoming and past reservations, modify or cancel bookings, and manage your guest list from your account page.
Open your account page
Navigate to the venue's reservation site and log in. Click your account icon to reach the **My Reservations** tab. Reservations are split into two sections: **Upcoming Reservations** and **Past Reservations**. Each card shows the venue name, confirmation number, date, time, and guest count.
View reservation details
Click **Info** on any reservation card. A modal opens with the full order summary — package, date, time, guests, add-ons, and payment breakdown. On mobile, the summary opens as a bottom drawer. Close it by tapping the X button.
Modify an upcoming reservation
Click **Modify** on an upcoming reservation card. A confirmation modal explains that you will be redirected to the reservation page to go through checkout again. If the venue charges a modification fee, the modal displays the fee amount. Click **Modify** to proceed or **Nevermind** to cancel. Price differences from your changes result in an additional charge or a refund.
Cancel an upcoming reservation
Click **Cancel** on an upcoming reservation card. A confirmation modal asks "Are you sure you want to cancel your reservation?" If the venue charges a cancellation fee, the fee amount is shown. Select a cancellation reason from the dropdown if the venue requires one. Click **Cancel** to confirm or **Nevermind** to go back.
Manage the guest list (if enabled)
For reservations with guest invitations enabled, click the **Select** dropdown on the reservation card and choose **Guest List**. The guest list view shows all invited guests in a table with name, email, phone, and waiver status (Signed or Requested). From here: - **Add Guest** — Click to open the form. Enter first name, last name, email, and phone. The button is disabled once the guest count reaches the reservation limit. - **Edit** — Click the pencil icon to update a guest's details. - **Resend waiver email** — Click the send icon to re-send the waiver invitation. - **Remove** — Click the trash icon. Confirm in the dialog that appears. Click the back arrow to return to the reservation list.
Updated May 12, 2026
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