What fields guests fill out during checkout — contact, details, and add-ons
The Reservation Details screen collects guest information before payment. Fields are grouped into sections. Some sections only appear when enabled in your venue or package settings.
Fields
Contact Details (always shown)
| Field | Description |
|---|---|
| First Name | Guest's first name. Pre-filled if the guest is signed in. |
| Last Name | Guest's last name. Pre-filled if the guest is signed in. |
| Phone Number | Used for reservation communications. Must be a valid phone number. |
| Birthday | Shown only if enabled in venue profile settings. Can be set as required. Format: MM/DD/YYYY. |
Guest Checkout (email capture — shown when not signed in)
| Field | Description |
|---|---|
| Email Address | Used to send the confirmation email. |
| Confirm Email Address | Must match the email field exactly. |
| Keep me updated (checkbox) | Marketing opt-in. Checked by default unless the venue has disabled this. |
Guest Details (shown when package has guest-level custom fields enabled)
| Field | Description |
|---|---|
| Player Name (per guest) | One name field per guest. Used for Steltronic lane assignments or similar per-guest integrations. |
| Shoe Size (per guest) | Appears alongside player name for Steltronic bowling integrations. |
| Add Bumper (checkbox, per guest) | Bumper bowling option per player. Shown for Steltronic integrations. |
| Guest [N] Full Name | Full name for each guest in the party. Enabled via the Guest Names custom field. |
Additional Info (shown when package or venue has custom questions or fields enabled)
| Field | Description |
|---|---|
| Occasion | Dropdown. Options are configured by the venue (e.g., Birthday, Anniversary, Corporate). |
| Group Name | Text field for the group or party name. |
| Guest of Honor Name | Text field for the name of the person being celebrated. |
| Guest of Honor Birthdate | Date field. Format set by venue (default: MM/DD/YYYY). |
| How Did You Hear About Us | Dropdown. Options are set by the venue. |
| Game Selection | Dropdown. Used for venues with multiple game types. |
| Dining Selection | Dropdown. Used for venues with food and beverage packages. |
| Custom Questions | Any additional questions created by the venue in package settings. Can be text, dropdown, date, or email format. |
Address (shown when the Address custom field is enabled)
| Field | Description |
|---|---|
| Address | Free-text address field. |
Notes (shown when Custom Notes is enabled on the venue)
| Field | Description |
|---|---|
| Notes | Free-text area for special requests or instructions. The label and placeholder text are configurable per venue. |
Notes
- Fields marked Configurable are only shown when enabled in your venue or package configuration in the admin dashboard.
- Mandatory custom fields are enforced on submit — the guest cannot proceed without filling them in.
- For Steltronic integrations, the number of player detail entries always matches the guest count selected during package selection.
Updated May 12, 2026
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