Rex

How guests sign a digital waiver before or during check-in

How guests sign a digital waiver via a shared link before their visit.

1

Open the waiver link

The guest opens a URL like `/waiver?waiver=<template-id>`. The `waiver` parameter identifies which waiver template to load. If the parameter is missing, an error displays: "Sorry, this waiver link is not valid."

/waiver
2

Log in or register

The guest is prompted to sign in, create an account, or continue as a guest (if the link includes `&guest=true`). This step uses the same account screen as the reservation flow.

3

Upload a profile photo (optional)

If the venue requires profile photo collection, the guest sees a photo upload screen before the waiver form. The guest can upload a photo or skip this step.

4

Sign the waiver

The DocuSeal form loads with the guest's email pre-filled. The guest reads the waiver content, fills in any required fields, and submits their signature.

5

See confirmation

After signing, a green banner displays: "Waiver is signed for [email]!" The guest is then redirected β€” either logged out automatically (if the link included `&logout=true`) or sent back to the venue homepage.

Updated May 12, 2026

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