Rex

Create contact-only packages

A contact-only package shows on your reservation page without times or online booking. Instead of a book button, guests get a contact button that calls your venue, opens a web address you choose, or opens your contact form. Use it for buyouts, private events, and anything you'd rather quote by hand.

1

Open the package

Click your venue, open the Packages tab, and click the package you want to make contact-only.

Manageβ€ΊVenuesβ€ΊPackages
The Packages tab list with the Venue Buyout package row highlighted.
Click the package you want to make contact-only.
2

Finish the package details first

Set the name, descriptions, and image before switching on contact-only. Once it's on, the Schedules card and Parent Schedule are hidden, because the package no longer takes bookings.

The Package Info window for Venue Buyout with Name, Prefix, Short Description and Long Description filled in.
Finish the name and descriptions in Package Info first.
3

Toggle on Contact Only

In the Package Controls card, switch on Contact Only. Three fields appear beneath it.

The Package Controls card with the Contact Only toggle switched on and the Contact Button Text, Phone Number and Redirect URL fields below it.
Switch on Contact Only in Package Controls.
4

Set the button and where it goes

Fill in the fields below. Each one saves when you click out of it.

The Contact Only card in Package Controls with Contact Button Text set to Request a quote and a Redirect URL entered, the Phone Number field left empty
Fill in the button text and where it goes.
FieldDescription
Contact Button TextThe button label, up to 30 characters. Leave it blank to use your venue's default contact label, or Call to Book (Call on phones) when a Phone Number is set.
Phone NumberGuests who tap the button call this number. Leave it blank to use the Redirect URL.
Redirect URLGuests who click the button go to this web address. Leave it blank to open your contact form.
ℹ️Note

The button follows the first field that's filled in: Phone Number, then Redirect URL, then your contact form. Leave all three blank and the package keeps the classic behaviour, your venue's contact label linking to your contact form.

5

Verify on your reservation page

Make sure Package Status is on, then click View package at the top of the page. The package shows your contact button instead of times, on any date guests pick.

The reservation page showing the Venue Buyout package card with a Contact Us button in place of a price.
Guests see your contact button on the package card.

Updated Oct 8, 2026

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