Create and configure a package

Packages are what guests book on your reservation page. Each one is a bookable experience with its own name, price, duration, and the resources it ties up. A bowling alley might sell a Bowling Reservation priced per lane per hour and a Birthday Party at a flat rate; each is its own package.

ℹ️Note

Set up your resources before you create packages. A package books against resource categories you've already built, so without them there's nothing for it to reserve.

New here? Start with Create your resources, then come back to build your first package.

Create the package

Navigate to your venue's packages

Click the venue you're configuring, then open its Packages tab.

Manage›Venues›Packages

The Dallas venue page with the Packages tab selected, showing the package list with name, pricing method, guest limits, duration, priority and status columns. — Open your venue and click the Packages tab.

Click Create Package

The button is at the top right of the Packages tab. The Create a Package window opens.

The Packages tab with the Create Package button highlighted in the top right corner. — Click Create Package at the top right of the Packages tab.

Enter the package basics

Fill in the fields below, then click Save changes. The new package's page opens, with every other setting in its own card.

The Create a Package window with Package Name, Package Prefix, Pricing Method, Priority, Short Description and Long Description fields, and Save changes. — Fill in the basics in the Create a Package window, then click Save changes.

Field	Description
Package Name	What guests see on the reservation page, up to 50 characters. Be specific: Bowling Reservation beats Reservation.
Package Prefix	A short code put in front of this package's reservation numbers (for example BWL-1042), so staff can tell bookings apart at a glance.
Pricing Method	How the rate on each time slot is charged: per lane, per person, per hour, a flat rate, or by age group. See Configure package pricing.
Priority	Where the package sits on your reservation page. Higher numbers show first.
Short Description	The line shown on the package card.
Long Description	Full details guests see when they open the package: what's included, fine print, restrictions.

Set pricing, guests, and duration

Open Package Settings

Click Edit on the Package Settings card. Choose a Resource Allocation, confirm the Pricing Method, and set Minimum Guests, Maximum Guests, and the Deposit with its Deposit Type. Click Save changes.

Resource Allocation decides how many resources each booking takes:

Flexible Based on Guest Count

Recommended

Rex adds resources as the party grows, using Max Guests on Resource as the limit per resource.

Example: 6 guests per lane and a Maximum Guests of 24: a party of 7–12 gets two lanes, 13–18 gets three.

Best for: Lanes, bays, and courts where one resource holds a small group and big parties need to split.

Fixed Number

Every booking takes the same Number of Resources, whatever the party size.

Best for: Private rooms and single-resource experiences.

Guest Chooses

Guests pick how many resources they want at checkout, from the Resource Options you enter.

Best for: When guests should decide, as in "how many lanes do you want?"

Flexible Based on Resource Capacity

Rex books the one resource, or resource combination, whose own capacity fits the party.

Best for: Rooms or tables of different sizes, where each resource already has its own capacity.

Set the duration

Click Edit on the Duration Settings card. Pick a Duration Mode, then set the buffers, Booking Cut Off, and How far in advance can guests book? Click Save changes.

The Duration Settings window with Duration Mode, Duration options, buffer times before and after the reservation, Booking Cut Off and How far in advance can guests book? — Set the duration mode, buffers and booking window in Duration Settings.

Set Duration

Most common

Every booking is the same length, and guests don't choose.

Best for: Fixed-length activities, like a 90-minute escape room.

Guest Chooses Duration

Guests pick from the Duration options you allow (1 hr, 1.5 hr, 2 hr, and so on).

Best for: Lanes or bays rented by the hour.

All Day (fills rest of day)

A booking runs from its start time to the end of that day's open hours.

Best for: Full-day rentals and buyouts.

Add resources and a schedule

Assign a resource category

Click Edit on the Assign Resource Category card, then Add Item and pick the category this package books, such as your bowling lanes. The first row is the Primary Resource; add another row for each extra resource the package uses, like a party room. Click Save changes.

The Assign Resource Category window showing the Primary Resource with Bowling Lanes selected and the Add Item button highlighted. — Pick the resource category, and click Add Item for each extra resource.

Add a schedule

In the Schedules card at the top of the page, click Add Schedule. The schedule sets the days, times, and rate of each time slot. Most packages need just one.

A package page with the Add Schedule button highlighted in the Schedules card, which lists the General Bowl schedule. — Click Add Schedule in the Schedules card.

Assigning resources and building a schedule each have their own guide: Assign resource categories to a package and Set up your schedule and pricing.

Put the package live

Toggle Package Status on

In the Package Controls card on the right, switch on Package Status. Until it's on, the package is Inactive and guests can't see it. Package Controls saves each change as you make it.

The Package Controls card with the Package Status toggle switched on and an Active badge. — Switch on Package Status in Package Controls to make the package live.

Verify on your reservation page

Click View package at the top of the page to open the package on your reservation page, and check its times and price.

A package page header with the View package button highlighted next to Actions. — Click View package to see the package on your reservation page.

Field	Description
Visibility	Default shows the package everywhere. Admin Only keeps it to staff in the Host App. Frontend Only shows it to guests online but not in the Host App.
Package Status	Active or Inactive. Inactive hides the package from guests whatever the other settings say.
Package Thumbnail	The image on the package card. Click Upload Image to add a photo of the activity.

💡Tip

If the page shows "Assign a resource category to make this package visible", the package's current schedule counts resources but no resource category is assigned yet. Add one in Assign Resource Category.

Other package cards

The rest of the cards are optional. Some are part of higher plans and show an upgrade button instead of Edit until your plan includes them.

Field	Description
Cancel and Modify Rules	Whether guests can cancel or change their booking, the fees, and the cut-offs.
Taxes and Fees	Tax rate and custom fees for this package. See Add custom fees to an activity or package.
Host Settings	Host App overrides: card color, guest and duration limits for staff, QR check-in.
Package Language	Package-specific wording, policies, and the confirmation email override.
Checkout Questions	Questions guests answer at checkout for this package.
Package Categories	The category tabs this package appears under on your reservation page.
Revenue Tracking	Splits this package's revenue into categories for reporting.
Membership Settings	Membership rules and perks for this package.
Additional Activities	Activities guests can add to, or that come bundled with, this package.
Waitlist Alerts	Lets guests sign up to hear when a sold-out slot opens.
Waiver Settings	Whether this package needs a signed waiver, and which template.

Hiding a package behind a direct link, contact-only booking, cancellation rules, and host overrides are covered in Configure advanced package settings.

Clone a package

Once one package is set up, build the next one from it. On the Packages tab, open the three-dot menu on a package's row and choose Clone, or open the package and choose Clone Package from the Actions menu. Give the copy a new name and click Save changes. The clone takes the original's settings, schedules, and resource category assignments with it.

Updated Oct 8, 2026

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