Block time in the Host App
A block reserves time on your schedule so guests can't book it — for a holiday closure, an early close, maintenance, or holding a lane for a private group. Blocked time shows greyed-out on the floor map and disappears from the online booking page. There are two ways to create a block in the Host App; both make the same kind of block, so pick whichever fits.
Use Create → Block for whole days or date ranges — like closing for Thanksgiving or closing early on New Year's Eve. Use the floor map for a quick block on a single lane or resource during service.
Block a date or holiday
This is the fastest way to close for a holiday or block a specific date across your venue.
Open Create
In the Host App, tap Create in the top-right corner.
Choose Block
From the creation options, choose Block. The block form opens.
Name the block and set the date
Enter a Block name (for example, "Thanksgiving closure"), then choose the Date you want to block.
Set the time range
Set the Start time and End time. Cover the full day to close entirely, or a partial range to close early or open late. Add Block notes if you want context for your team.
Choose what to block
Select the resources (and packages) the block applies to. To close the venue completely, block them all.
Create the block
Save the block. Guests can no longer book the blocked times on those dates, and the block appears on your schedule.
Block a lane or resource on the floor
When you just need to hold one lane or resource during service, block it straight from the floor map.
Open the Floor view
In the Host App, tap Floor to open the floor map.
Tap an empty slot
Tap an empty time slot on the lane or resource you want to block.
Select Block Time
Choose Block Time from the options that appear. The block form opens.
Set the time and reason
Set the start time and end time, and a reason for the block (for example, "Maintenance" or "Staff event").
Confirm the block
Tap Block. The slot turns grey on the floor map, and the online booking page stops showing that time.
Remove a block
To lift a block, tap it on the floor map and choose Unblock or Delete Block. The time becomes bookable again right away.
Updated Jul 2, 2026
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