Reservation page showing no availability
If the guest-facing booking page is not showing any available time slots, work through these checks.
Verify venue hours are set
Go to Manage > Venues > [Your Venue] > Host Settings and confirm operating hours are configured and enabled for the relevant days.
Check package availability
Go to Manage > Venues > [Your Venue] > Packages and verify at least one package is active and not in a draft/disabled state.
Check resource availability
Go to Manage > Venues > [Your Venue] > Resources and confirm resources are configured and available.
Check for time blocks
View the floor map in the Host App or admin dashboard. If all lanes are blocked for the requested time, availability will show as zero.
Verify the venue is enabled
Confirm the venue is not disabled or in Coming Soon mode (Manage > Venues > [Venue] > Host Settings).
Check the booking window
Some venues configure advance booking limits (minimum and maximum days in advance). Verify the date the guest is trying to book falls within the allowed booking window.
Updated May 12, 2026
Was this helpful?