Reservation email vs. event email — which address gets which notifications
When creating a venue in Rex, you are asked to provide two email addresses: a reservation email and an event email. These control where different types of guest communications are sent.
How the two emails work
Reservation Email
Receives all notifications related to reservations and package bookings made through the reservation page.
Best for: Day-to-day booking notifications
Event Email
Receives all inquiries and submissions from the contact page or event inquiry tab on your reservation page.
Best for: Event inquiries and large party requests
Your reservation page has two guest-facing areas: the reservation/packages section and the contact/event inquiry section. Any activity on the reservations side sends notifications to the reservation email. Any activity on the contact or event inquiry side sends notifications to the event email.
Updated May 13, 2026
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