Configure venue general settings
The General tab is a venue's home base: identity and location details, operational settings, taxes, links, photos, and payment all live here. (If you haven't created the venue yet, start with Create your first venue.)
The page is split into two panels. The left panel holds the settings cards — open a card to edit its fields in a modal, then save. The right panel holds Venue Controls and the Payment card.
Card settings only apply after you save their modal, but the Venue Controls toggles on the right take effect immediately.
Venue Info
Your venue's identity: the name guests see, the address and phone shown on the reservation page, and the time zone every booking, report, and reminder at this venue runs on.
| Field | Description |
|---|---|
| Venue Name | The display name shown to guests and staff. |
| Venue Prefix | Short internal identifier for this venue. |
| Address | Street address. |
| Address 2 | Suite or unit number (optional). |
| City | City. |
| State | State abbreviation. |
| Zip Code | Postal code. |
| Phone Number | Contact phone shown to guests. |
| Time Zone | Local time zone used for all bookings and reports at this venue. |
| Location Page URL | URL to the venue's public location or booking page. |
| Map URL | URL to an embedded or static map image. |
| Google Map URL | Direct Google Maps link for this venue's address. |
Venue Settings
Day-to-day operational settings: how far ahead guests can book, who gets the daily reservation summary, which inboxes receive reservation and event notifications, and your minimum age policy.
| Field | Description |
|---|---|
| Calendar Display Range | How many days ahead guests can see available times on the booking calendar. |
| Daily Report | Toggle to enable or disable the daily reservation summary email. |
| Daily Report Emails | Comma-separated list of email addresses that receive the daily report. |
| Daily Report Time | Time of day the daily report is sent. |
| Error notification emails | Comma-separated emails that receive system error alerts for this venue. |
| Reservations Email | Email that receives reservation confirmation notifications. |
| Events Email | Email that receives event inquiry notifications. |
| Minimum Age Policy | Minimum guest age required to make a reservation. |
| Link skip ahead (in days) | Number of days to skip ahead when a guest opens the booking link. |
Taxes
The Taxes card sets your venue's base tax and any additional taxes or fees applied at checkout. The full walkthrough — including how additional taxes stack — is in Set venue taxes and fees.
Social Media Links
Per-venue links to your social profiles and menu, surfaced on the reservation page.
| Field | Description |
|---|---|
| Facebook Link | Full URL to the venue's Facebook page. |
| Instagram Link | Full URL to the venue's Instagram profile. |
| X (Twitter) Link | Full URL to the venue's X (Twitter) profile. |
| TikTok Link | Full URL to the venue's TikTok profile. |
| View Menu Link | URL to the venue's menu page. |
Sidebar Links and Image Gallery
These two cards shape the guest-facing reservation page: Sidebar Links adds promo-style cards that point guests to your menu, events calendar, or socials, and Image Gallery holds your venue photos — the first image is the main one guests see. Both are covered step-by-step in Customize your reservation page.
Feedback
The Feedback card sends guests a post-visit survey by email so you can collect ratings and comments after their reservation.
| Field | Description |
|---|---|
| Enable Feedback | Turns the post-visit survey email on or off. |
| Send feedback email after | How long after the visit the survey email goes out (1–24 hours). |
Venue Controls
The Venue Controls card on the right shows the venue's Open or Closed badge and four toggles. These apply instantly — there's no save button.
| Field | Description |
|---|---|
| Venue is Open | Toggle to open or close the venue for online bookings. |
| Venue Coming Soon | Shows the venue in a coming-soon state on the booking page instead of bookable times. |
| Discounts Enabled | Enables or disables discount codes at checkout for this venue. |
| Always-On Loading | Skips date availability checks so the page loads faster — all packages and dates show without filtering. |
More on the two toggles guests notice most: Coming Soon mode and Discount codes.
Payment
Below Venue Controls, the Payment card shows whether this venue's payment processor is connected (or in test mode) and opens the payment settings. Each venue connects its own account — see Set up Stripe payments to get connected.
Integrations
At the bottom of the page, each integration enabled for this venue appears as its own card — open one to configure it for this venue, or click Add Integrations to enable more. For what's available and how venue-level integration settings work, see the Integrations overview.
The General tab is one of five tabs on the venue page. From here, the Packages, Resources, and Host tabs control what guests can book and how staff run the floor — see Configure host settings for a venue — and the Language tab holds all the guest-facing copy, covered in Customize text and labels on your reservation page.
Updated Jun 12, 2026
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