Customize your reservation page
Your reservation page has a lot of customization knobs — copy, icons, tabs, images, FAQ, sidebar links, privacy links, and more. This guide walks through each one in one place.
Action text, headline, and icons
How to customize the text and icons that appear on your booking page.
Navigate to Page Settings
Go to Settings → Reservation Page or your venue's General settings.
Update the booking button text
Change the text on the main call-to-action button (e.g. "Book Now", "Reserve", "Check Availability").
Set the page headline
Update the headline text that appears at the top of your booking page.
Choose activity icons
Select icons that represent your activity type (bowling, golf, axe throwing, etc.).
Save
Click Save to apply your changes.
Upload venue images
Venue images appear on the guest-facing booking page. High-quality photos of your space help convert visitors into bookings.
Open the venue
Go to Manage > Venues and click your venue.
Go to Venue Info
Select the Venue Info tab.
Click Edit
Click the Edit button to open the venue edit form.
Upload images
In the Images section, click the upload area or drag and drop image files. Supported formats: JPG, PNG, WebP.
Arrange image order
Drag images to reorder them. The first image is used as the main hero image on the booking page.
Save changes
Click Save. Images are updated immediately on the public booking page.
Add an FAQ accordion
Create an FAQ accordion on your reservation page so guests can find answers to common questions before booking.
Navigate to the Language tab for your venue
Select the venue where you want to add the FAQ, then open the Language tab.
Scroll to the FAQ Accordion section
Find the FAQ Accordion module on the Language page. Without any questions added, this area only displays your venue policies.
Enter your FAQ questions and answers
Add a question and its corresponding answer in the FAQ Accordion fields. Repeat for each question you want to display.
Save your changes
Click Save. Your FAQ questions will appear at the bottom of the reservation page in an expandable accordion format.
Verify the FAQ on your reservation page
Visit your reservation page and scroll to the bottom to confirm your FAQ accordion is displaying correctly.
Category tabs for packages
Category tabs replace a single list of packages with organized sections. Guests see tabs like "Party Packages" or "21+" and can click to filter.
Navigate to the package you want to tag
Open the specific package you want to assign to a category tab.
Scroll to the Package Tags section
Locate the Package Tags module within the package settings.
Enter a tag name
Type the category name in the Package Tag input field. For example, "Party Packages" or "Bowling."
Set the tag priority
Assign a priority from 1 to 100. Higher priority tags appear first on the reservation page.
Toggle the tag on and save
Click the toggle to activate the tab, then save changes. Check your reservation page to confirm the tab appears.
Repeat for all packages
Assign tags to every package you want organized into category tabs. Packages without tags will only appear under the "All" tab.
Hiding the All tab
To show only your custom tabs and hide the default "All" tab, navigate to Settings > Global and toggle on Hide All Tab in the Global Settings panel.
Contact tab (built-in form or external URL)
The Contact tab gives guests a way to reach you directly from your reservation page. You can configure it to display a built-in contact form or redirect guests to a URL of your choosing.
Built-in Contact Form
A form appears when guests click the tab, allowing them to submit questions directly.
Best for: Venues that want to collect inquiries without leaving the Rex page
External Redirect
Clicking the tab redirects guests to another URL, such as your website's contact page.
Best for: Venues with an existing contact or inquiry system
Navigate to the Event Inquiry Title setting
Open your venue's language settings and scroll to the Events and Packages section.
Enter a title for the Contact tab
Type your desired tab label in the Event Inquiry Title field. Simply placing text in this field makes the tab appear on your reservation page. By default, clicking the tab opens the built-in contact form.
Toggle on Events Redirect for an external URL (optional)
If you want the tab to redirect guests instead of showing the form, scroll down and toggle on Events Redirect. Paste a valid URL in the Redirect URL field.
Verify the tab on your reservation page
Open your reservation page and confirm the Contact tab appears. Click it to test that it either shows the form or redirects correctly.
Custom content tab (embed)
Rex allows you to add a custom tab to your booking page where you can embed any content using an embed code. Common uses include review pages, safety videos, and restaurant menus.
Navigate to the Languages tab
In the admin backend, open the Languages section for your venue.
Scroll to the Custom Tab Page section
Scroll down until you find the Custom Tab Page section in the language settings.
Enter the tab name, description, and embed code
Give your custom tab a name that guests will see, add an optional description, and paste the embed code for the content you want to display.
Save and verify
Save your changes, then open your reservation page to confirm the new tab appears and displays your embedded content correctly.
Sidebar navigation links
Sidebar links appear in the left navigation of your booking page and let you direct guests to other pages (menus, events calendars, social media, etc.).
Navigate to your venue settings
Click Venues, select your venue, then open the General tab.
Find the Sidebar Links section
Scroll to the Sidebar Links or Navigation Links section.
Add a link
Click Add Link. Enter a display label (e.g. "Our Menu") and the destination URL.
Set the link icon (optional)
Choose an icon from the available set to display next to the link label.
Reorder links
Drag the links to set the order they appear in the sidebar.
Save
Click Save. The links will appear immediately on your booking page sidebar.
Hide the Create Account page during checkout
By default, guests see a Create an Account page during checkout. If you prefer a streamlined checkout without account creation, you can hide this step.
Navigate to Global settings
In the admin backend, click Settings on the left side menu, then open the Global tab.
Toggle on Hide Create Account
Scroll down on the right side and find the Global Settings module. Toggle on Hide Create Account.
Verify the checkout flow
Open your reservation page and go through the checkout process to confirm the Create an Account page no longer appears.
Privacy policy and Terms of Use links
Set custom URLs for your privacy policy and terms of use links that appear on the checkout page.
Navigate to Global Settings
Click Settings on the left-hand side of the admin dashboard.
Scroll to the Privacy Links module
On the right side of the Global Settings page, find the Privacy Links section.
Enter your privacy policy and terms of use URLs
Paste the full URLs to your privacy policy and terms of use pages into the corresponding fields.
Save your changes
Click Save. The links on the checkout "create an account" page will now point to your custom URLs.
Verify the links during checkout
Go through the guest checkout flow on your reservation page and confirm the privacy policy and terms of use links redirect to the correct pages.
Updated May 30, 2026
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