Set venue taxes and fees

Each venue has a base sales tax plus any number of additional named taxes, as a percentage or a flat amount. Defining a tax on the venue doesn't charge it by itself: each package picks which of the venue's taxes apply and can add its own fees, such as a service charge or a booking fee.

Define your venue's taxes

Click Edit on the Taxes card

On the venue's General tab, find the Taxes card and click Edit. The Taxes dialog opens.

Manage›Venues›Your Venue›General

The Taxes card on a venue's General tab with its Edit button outlined, between the Venue Settings and Social Media Links cards. — Edit on the Taxes card opens the Taxes dialog.

Enter your Sales Tax (%)

Enter your base sales tax as a percentage, for example 7 for 7%.

The venue Taxes dialog with the Sales Tax (%) field outlined above its Included in price switch and the Additional Taxes rows. — Sales Tax (%) is the venue's base tax.

Click Add Item for each additional tax

Under Additional Taxes, click Add Item once per extra tax, then fill in its Tax Name, Tax Type and Tax Amount.

The venue Taxes dialog with Sales Tax (%), its Included in price switch, three additional taxes with Tax Name, Tax Type, Tax Amount and Included in price, and the Add Item button highlighted — Add Item adds a row for another tax.

Click Save changes when you're done. Every field must be filled in, amounts must be non-negative numbers, and two taxes can't share a name.

Field	Description
Sales Tax (%)	Your venue's base tax rate, charged as a percentage of the price.
Included in price	Appears under Sales Tax (%) and on each additional tax. When on, the prices guests see while browsing include that tax. You still enter pre-tax prices, and the order summary still lists the tax on its own line.
Tax Name	The label guests see for the tax, for example "City Tax" or "Liquor Tax". Must be unique.
Tax Type	% charges a percentage of the price; $ charges a flat amount.
Tax Amount	The percentage or the flat amount, depending on the Tax Type.

💡Tip

Name additional taxes the way you want guests to read them. Separate "Food Tax" and "Liquor Tax" entries keep mixed bookings clear, and the $ type works for a fixed per-booking charge.

Choose which taxes a package charges

Open the package

On the venue's Packages tab, click the package you want to set up.

Manage›Venues›Your Venue›Packages

A venue's Packages tab listing packages with name, pricing method, min, max, duration, priority and status, with the Bowling Lane Reservation row outlined. — Click a package's row to open it.

Click Edit on the Taxes and Fees card

The Taxes and Fees dialog opens on its Edit Tax tab.

The Taxes and Fees card on a package page with its Edit button outlined, between the Cancel and Modify Rules and Host Settings cards. — Edit opens the Taxes and Fees dialog.

Select the Tax and Fees Collection Type

This decides whether the package's taxes and fees are charged when the guest pays at booking or left on the balance. It has no effect when the package takes a flat deposit amount.

A package's Taxes and Fees dialog on the Edit Tax tab, with the Tax and Fees Collection Type dropdown outlined above the Apply Tax checkboxes: No Tax, Venue Tax, Custom Tax, Beverage Tax and City Tax — The Edit Tax tab: collection type, then the taxes this package charges.

Collect taxes and fees upfront

Default

The amount charged at booking includes the taxes on that amount, and the package's fees are charged in full.

Best for: Venues that want fees settled when the guest books.

Use Deposit %

The package's deposit percentage is applied to the price, taxes and fees together, so fees are split the same way as the price.

Best for: Venues whose deposit should be a clean share of the whole total.

Don't collect up front

Only the price, or the deposit percentage of it, is charged at booking. Taxes and fees stay on the balance.

Best for: Venues that settle taxes and service charges on the day.

Select the taxes under Apply Tax

Tick Venue Tax for your sales tax and any additional taxes by name. Only the ticked taxes are charged on this package's bookings. Tick No Tax for a tax-free package; it can't be combined with the others.

A package's Taxes and Fees dialog on the Edit Tax tab with the Apply Tax checklist outlined: No Tax, Venue Tax and the venue's additional taxes. — Tick the taxes this package charges under Apply Tax.

Click Save changes to save the Edit Tax tab.

⚠️Warning

Save changes only saves the tab you're on, then closes the dialog. Changes made on Edit Fees aren't saved by saving Edit Tax (and the other way round), so save one tab, reopen the dialog, and then do the other.

Add custom fees to a package

Custom fees add charges such as a booking fee, facility fee or service charge to the package's bookings. Each fee shows as its own line in the guest's order summary.

Click the Edit Fees tab

Click Edit on the package's Taxes and Fees card to open the dialog again if it's closed, then switch to the Edit Fees tab.

A package's Taxes and Fees dialog with the Edit Fees tab outlined next to Edit Tax, showing a fee row and the Add Item button. — Switch to the Edit Fees tab to add custom fees.

Click Add Item for each fee

A new row appears. Fill in the fee's fields, described below. Use the trash icon to remove a fee.

The Edit Fees tab of a package's Taxes and Fees dialog showing a fee row with Fee Name, Fee Type, Fee and Tax, and the Add Item button highlighted — Each fee is one row on the Edit Fees tab.

Field	Description
Fee Name	The label guests see in the order summary, for example "Service Charge".
Fee Type	Percent charges a percentage of the package price; Flat Rate charges a fixed amount.
Fee	The percentage or the amount, depending on the Fee Type.
Tax	The tax charged on the fee itself: No Tax, Venue Tax, or one of your additional taxes.

Click Save changes to save the fees.

Make a test booking on your reservation page after changing taxes or fees and check that the order summary shows each tax and fee the way you expect.

Updated Oct 8, 2026

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