Rex

Create and manage ticketed events at your venue

Ticketed events let guests purchase individual tickets instead of reserving specific resources. This is ideal for special gatherings like holiday parties, themed nights, or community events.

Block resources for the event

1

Navigate to the Host App on the event date

Open the Host App and go to the calendar date of your event.

Host Appβ€ΊCalendar
2

Create a block for the event resources

Click Create in the top-right corner, switch to the Block tab, name the block (for example, "January 11th Event Block"), and select the event hours and all resources to block.

3

Save the block

Once saved, the selected resources will be unavailable for regular reservations during the event timeframe.

Create the ticketed event package

4

Navigate to Packages and create a new package

In the admin dashboard, go to Venues > Packages. Click Add a Package or duplicate an existing one. Name it after your event.

Admin Dashboardβ€ΊVenuesβ€ΊPackages
5

Configure pricing and guest limits

Choose Flat Rate pricing or define pricing by groups (for example, Adult and Child). Set the minimum and maximum guests per reservation, ensuring each ticket corresponds to one guest. Set a deposit if needed.

Define the event schedule

6

Create a schedule for the event

In the package settings, go to Schedule and click Add a Schedule. Name it after the event, set the event date, toggle on the correct day of the week, and define the event hours.

Package Settingsβ€ΊSchedule
7

Set capacity and ticket prices

Set the maximum number of tickets available (for example, 150 tickets) and assign ticket prices for the event.

8

Save and verify the event setup

Click Save Changes. Confirm the ticket count matches your maximum capacity, then visit your reservation page to test that tickets can be purchased and resources are blocked during the event.

Updated May 12, 2026

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